FINDme Hardware Limited Warranty


Windsor Computer Center (Windsor) warrants that your FINDme hardware product ("the Product or FINDme tag") will be free from defects in materials and workmanship for a period of one (1) year from the date of delivery to the original retail buyer or end-user ("the Warranty Period"). If a defect in the Product arises within the Warranty Period, Windsor will, at its sole discretion and subject to applicable laws: (1) repair or replace it with a new or refurbished product or component; or (2) refund the original purchase price upon return of the defective Product. This Warranty does not apply to (a) Products you purchase from unauthorized resellers; (b) where the instructions for use and activation of the Product are not complied with; (c) where the Product is used with a jail-broken or rooted mobile device; or (d) where the Product is damaged as a result of abuse, accident, modification or other causes beyond our reasonable control.

Limitation of Liability


Except to the extent provided by law, we shall not be held accountable for any lost profits, revenues, or data, cost of substitute goods or services, or any indirect, special, consequential, exemplary, or punitive damages, however caused and regardless of the theory of liability, related to or arising out of these terms or your use of the Products, App or Service, even if we have been advised of the possibility of such damages.  To the extent allowed by law, our total liability for any claim related to or arising out of these terms or your use of the Products, App, or Service, is limited to the amount paid by you for the Product in the 12 months before the claim arose.

Refund Policy


All items sold are not refundable.  In the event of material defect, damage, missing or incorrect parts received, these matters must be reported immediately within 48 hours either to the re-seller where you bought the item or to us through our email:  The customer shall shoulder the freight cost of shipping the item back to our office.  He must take extra care to pack the item in such a way as to protect it from damage that it may sustain during transit.  We shall not be held responsible if the item is damaged during shipment.  On our end, we shall ship back the item to the customer and shoulder the freight cost.  Once you have submitted your claims, we shall contact you within 1 business day on how to process your claim.

Warranty Policy